OPSIFY, a business support services company, announces the launch of its U.S.-based operations in the Kansas City metro area.
Overland Park, Kan., October 1, 2014 – OPSIFY, a breakthrough new customer experience and business support services company, today announces the launch of its U.S.-based operations in the Kansas City metro area.
The company enables its clients to deliver an exceptional customer experience through high-quality, consistent call center-based support. Their team offers a comprehensive portfolio of customer support solutions — email, mobile, chat and voice agent — that allows clients to customize the optimum experience for their customers.
The new company is led by customer experience and business processing veteran, Bryan DiGiorgio as CEO, and boasts a leadership team that has launched multiple Fortune 100 Business Processing Outsourcing (BPO) operations as both client and outsourcer.
“Creating and maintaining a great customer experience is not just an advantage for a company, it is a necessity,” says DiGiorgio. “Companies wanting to differentiate themselves must deliver an experience that more than meets the needs of their customers. But, they are often challenged with how to do that cost-effectively without sacrificing quality. OPSIFY offers them the way to do that.”
OPSIFY offers a unique approach to operations that allows its clients to deliver on their individual brand promises within a cost structure that enables them to keep focus on their growth.
The company works with Fortune 500 organizations, start-ups, as well as small and medium businesses in enabling that structured growth through customer experience and business support improvement.